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AWWA IMTECH62882
AWWA IMTECH62882 Operations Optimization Systems: A Substantial, Sustainable Opportunity for Water Utilities Conference Proceeding by American Water Works Association, 03/01/2006 Jentgen, Lawrence A.; Conrad, Steve
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62881
AWWA IMTECH62881 Hennet Historian: Pathway to a New SCADA System Conference Proceeding by American Water Works Association, 03/01/2006 Bruno, Paul; Vandivort, Sam; Stratford, Thomas; Acito, Frank J.; Sivertson, David
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62880
AWWA IMTECH62880 Customer Self Service: Utilizing Interactive Voice Response System (IVR) Conference Proceeding by American Water Works Association, 03/01/2006 Jackson-Campbell, Gloria; Ward, Judy
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62879
AWWA IMTECH62879 The Price is NOT Right: How to Reduce the Cost-Per-Customer of Your CIS Implementation Conference Proceeding by American Water Works Association, 03/01/2006 Playfair, Philip
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62907
AWWA IMTECH62907 Delivering Service Excellence by Focusing on Going "Back to the Basics" In the Call Center Conference Proceeding by American Water Works Association, 03/01/2006 Angel, Fred O., Jr.
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62906
AWWA IMTECH62906 Incorporating the Customer Perspective into Our Day-to-Day Business Conference Proceeding by American Water Works Association, 03/01/2006 Kolodziej, Ed; Weijo, Rick; Burke, Barbara
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62905
AWWA IMTECH62905 Motivation and Preventing Job Burnout Conference Proceeding by American Water Works Association, 03/01/2006 Glover, Jacqueline R.
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62904
AWWA IMTECH62904 Customer Telephone Calls: The Good, the Bad and the Funny Conference Proceeding by American Water Works Association, 03/01/2006 Hunsberger, Keith
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62903
AWWA IMTECH62903 Billing and Metering Inconsistencies in Utility Customer Service Operations in the United States Conference Proceeding by American Water Works Association, 03/01/2006 Bulloch, Bill; Robertson, A. Mitch
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62902
AWWA IMTECH62902 Meter Data Collection - Is Fixed Network Right for You? Conference Proceeding by American Water Works Association, 03/01/2006 Poulsen, Darron
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62901
AWWA IMTECH62901 Solving the Regulatory Quagmire: Enterprise Compliance Management Conference Proceeding by American Water Works Association, 03/01/2006 Bacon, William R.; Dower, Nadine J.; D'Urso, Chris
$10.32 $24.00 -57%Reduced price!In stock -
AWWA IMTECH62900
AWWA IMTECH62900 Application Services for Internet-Based Management of Drinking Water Quality and Operating Data Conference Proceeding by American Water Works Association, 03/01/2006 Baisley, Chris; Gere, Andrew
$10.32 $24.00 -57%Reduced price!In stock
